At Raffles City, your ease and amenity is our priority. Our Concierge is at your service to make shopping an unforgettably pleasant experience.

Ask our staff for information on:

  • Events happening at Raffles City Shopping Centre
  • Places of interest in Singapore


  • Sale of SISTIC Tickets
    The opening hours for SISTIC is:
    • Mondays to Saturday: 10am - 8pm
    • Sunday & Public Holiday: 12pm - 8pm
    Alternatively you can buy your tickets online at
  • Sale of CapitaVoucher
  • Gift Wrapping
  • Baby stroller and wheelchair loan
  • Umbrella loan service
  • Power bank loan service
  • Sewing kits
  • iConcierge / iDirectory
    For added convenience, shoppers can use these interactive directories strategically located around the mall. With a simple touch, you can easily speak to the concierge, who will assist you with your queries.
  • Roving Concierge (Daily from 12pm - 2pm, 5pm - 7pm)
    This service features concierge staff "on the move" around Raffles City assisting shoppers wherever they maybe.
    The multi-store, multi-mall cardless rewards programme.
    Earn STAR$® and redeem CapitaVoucher.
  • Baby Diaper Dispenser
    • Level 3 outside baby room
    • Basement 1 at toilets near Buffet Town and Crumpler